NEW BRAUNFELS, USA — TaskUs, a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, was recognized by Frost & Sullivan as the North America Company of the Year in its 2022 Best Practices Awards.
Frost & Sullivan distinguishes companies across regional and global markets for their achievements in innovation, customer service, and leadership through a rigorous evaluation process, which includes in-depth interviews, analyses, and extensive secondary research, to identify best practices in the industry.
TaskUs is on a mission to empower its teammates to provide ridiculously good innovation to the world’s best companies. The people-first company fulfills this by focusing on improving the employee experience through programs, processes, and technology. As a result, employees are able to deliver results that help clients future-proof their businesses.
“Thank you to Frost & Sullivan for this award. It recognizes our commitment to our clients through continued investments in our frontline and innovative technology,” said Jarrod Johnson, TaskUs Chief Customer Officer. “Our mission is to empower our teammates to deliver ridiculous innovation to the world’s best companies. Our investments in technology and innovation are key to the ridiculously good results and value we provide to our clients.”
“TaskUs’ next-generation solutions allow employees to improve performance and efficiency, making for an optimal, effortless, and memorable customer experience,” said Sebastian Menutti, industry principal for Frost & Sullivan, in a statement.
TaskUs believes in building solutions and tools to help its teams excel in what they do. AutomateUs, for instance, leverages process automation to create better workflows by eliminating monotonous tasks and maximizing speed, productivity, and accuracy. On the other hand, AssistUs aids the frontline with solutions that allow for optimal performance and results. ConnectUs builds better management practices by automating tasks for leadership and support staff. Meanwhile, Cirrus, the cloud-based TaskUs global site, facilitates the full shift to remote work, while ensuring productivity, well-being, and security.
Oftentimes, these solutions are born from the ideas of TaskUs teammates. TaskUs has IdeasUs, which encourages teammates to submit innovations and suggestions to further improve the way they work. The company’s mix of bottom-up and top-down approaches in cultivating an innovation mindset has proven to be effective, as seen in its high employee and client satisfaction scores.
TaskUs has been recognized by industry award-giving bodies Business Intelligence, Comparably, Investors in People, Stevie’s®, and CampaignAsia’s Women Leading Change for its commitment to employee well-being, innovation, leadership, diversity and inclusion, and more. It was also named BPO of the Year in the recent 2021 CCW Excellence Awards.
TaskUs currently has more than 35,600 Teammates from around the world including offices in the US, Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.
To learn more about TaskUs, visit www.taskus.com.
