SINGAPORE — Leading regional mental health technology company Intellect has expanded its care offerings with the launch of Intellect 2.0, an end-to-end suite of services to help companies across Southeast Asia directly address mental well-being in the workplace. Intellect 2.0 aims to support businesses to improve their Employee Assistance Programs (EAP) with instantaneous clinical interventions and timely, critical support online, over the phone, and face-to-face.
The state of mental health in the workplace is a pressing concern for employers and employees, with a 2022 Intellect study conducted with Milieu Insight finding just 57% of Singaporeans rated their mental health as “good,” “very good” or “excellent.” A 2023 Intellect survey of HR professionals also found 41% rated their mental health to be “fair,” “poor,” “very poor,” or “extremely poor.” Of those surveyed, many said they do not have access to the necessary tools to combat this emotional fallout and lack recognition for their work, resulting in increased levels of fatigue.
Intellect 2.0’s End-To-End Mental Health Support
Building on Intellect’s world-class programs, Intellect 2.0 is designed for everyday support for employees – including quick clinical interventions for stressful circumstances, coaching and psychiatric services, and a 24/7 hotline and EAP concierge service for critical incident stress management.
Intellect’s responders across the APAC region are equipped to provide employees and HR professionals with timely helpline support in 17 countries across the region, and can proficiently deliver immediate support and deescalate critical cases. Subsequently, follow-up coaching and clinical sessions can be done virtually or in-person at Intellect clinics.
Intellect Co-founder & CEO Theodoric Chew said, “As Intellect expanded in the region, we observed an increasing need to complement our preventative care services with a strong safety net in the form of an in-house EAP. Intellect 2.0 is designed to bridge the gaps of existing EAPs that may prevent employees from receiving the critical responsive care they need. With the updated suite of services we provide, our clients can rest easy using our scientifically validated, clinical responsive care that drives tangible benefits for organizations. Furthermore, our in-house experts work closely with external partners to co-create the current full-stack platform to address the holistic continuum of mental health care.”
The launch includes the rollout of Intellect Dimensions, a proprietary mental health screening that evaluates well-being and productivity of workforces across five facets: psychological resources, work outcomes, well-being, stigma, and absenteeism. It also provides employers with anonymized, scientifically-backed measurements of the return on investment from their well-being programs empowering them to gain a more comprehensive understanding of their organizational well-being. Intellect Dimensions has been scientifically validated through an extensive research study, and is estimated to deliver 14 times returns for businesses.
With many stressors stemming from financial challenges, physical ailments, or legal issues significantly impacting an individual’s mental health, Intellect 2.0 offers new partnerships with ancillary services such as MoneyOwl and Alive Nutrition. These partnerships help to address the interconnected aspects of well-being, and provide the holistic support employees need to thrive personally and professionally. These will be available via group webinars and workshops, private consultations with experts, and app-based services.
“We are excited to partner with Intellect and contribute to their vision of holistic well-being. Financial health is an integral part of overall well-being, and our team at MoneyOwl is committed to empowering individuals to achieve their financial goals. Together, we aim to create a positive impact by supporting Intellect’s clients in their journey towards better well-being,” MoneyOwl CEO Chuin Ting Weber concluded.
