SINGAPORE — Nespresso has always believed that coffee can be a powerful force for good, and this conviction is central to the brand’s new communications platform: “Made with Care.” Premiering worldwide today, the campaign launches with a spoken word video for TV and social, in which longstanding brand ambassador and Nespresso Sustainability Advisory Board (NSAB) member George Clooney, together with other friends of the brand, explores what is behind every cup of Nespresso coffee: the deep human care invested in every step of the value chain.
Every cup begins with care
The “Made with Care” campaign, spearheaded by Clooney, brings to life Nespresso’s fundamental beliefs: that crafting high-quality coffee can be both an art and a catalyst for positive change – if care is instilled in every detail. This ethos is embedded throughout the company’s value chain – from the Nespresso AAA Sustainable Quality™ Program, designed to ensure the selection of only the finest quality beans while improving the livelihoods of farmers and protecting the environment, through to its commitment to reviving endangered coffees and communities in fragile regions such as Congo and Uganda with the Reviving Origins program. This same acute sense of care lies behind the company’s commitment to make every cup of Nespresso coffee carbon neutral by 2022.
“Care runs deep at Nespresso,” says Anna Lundstrom, Nespresso’s Chief Brand Officer. “As guardians of one of nature’s precious resources, it is a philosophy that’s embedded in everything we do. We are committed to offering the most refined coffee experience and protecting the best of our world with human care and creativity. Our approach proves that good taste and good values can go hand in hand, and we are proud to bring together so many likeminded friends of the brand in our latest campaign.”
“While care is fundamental to our business, it’s not something you can see. Made with Care is designed to illustrate how our coffees come into being and the care instilled in every drop – from bean to cup. The campaign comes at a time when the world is being challenged in different ways and serves as a timely reminder that it is imperative to care. This is what makes us human and compassionate,” added Peilin Lee, Head of Marketing, Nespresso Singapore.
Shared values
Building on a partnership that began in 2006, “Made with Care” also highlights the enduring affinity between the values of the Nespresso brand and George Clooney, demonstrating how brand ambassadorship can evolve into something more meaningful.
“Nespresso and I have always shared a passion for sustainability and farmer welfare. And if the past year has shown anything, it’s that care is pivotal to communities’ wellbeing and resilience. That’s why I feel privileged to stand alongside people with the same values in the “Made with Care” movement – from activists to celebrities, to some of the most dedicated farmers and coffee experts I have ever met. Together, we are committed to sustainability, fairness, and to ensure we can enjoy great coffee for generations to come,” said Clooney.
In the launch video, Clooney and the diverse group of Nespresso partners answer the question, “What is Care?”. They each explain how their personal beliefs bind them with the deep human care which is so central to the Nespresso value chain.
Let’s talk about care
At Nespresso quality doesn’t happen by chance but results from conscious choices and the great care taken by the company throughout its global operations.
Care for coffee farming communities and the pursuit of gender equality are fundamental to the Nespresso brand. The video features a number of personalities who share the same values with their passionate championing of pressing societal issues. From Colombian fashion designer Johanna Ortiz, to Rwandan-French actress and philanthropist Sonia Rolland, digital entrepreneur Chiara Ferragni, Sudanese-American poet and activist Emi Mahmoud, Nespresso is proud to collaborate with such powerful advocates for equity and inclusivity. Actor Mark Chao, who uses his public profile to champion emotional well-being, also features in the launch film. Chao believes strongly that people should be helped to enhance their wellness, a philosophy which is reflected in the way Nespresso cares for its employees, the farmers it collaborates with, and the quality of the experience it offers coffee lovers every day.
“Over the past year, I’ve become convinced more than ever that truly caring means doing what we can to support anyone who may be struggling. I am proud of my long-term relationship with the Nespresso brand and grateful for the opportunity to use this platform to spread positive energy and spark positive change,” said Chao.
The video also includes partners who share Nespresso’s long-term commitment to sustainability. Including to individuals who have dedicated their entire careers to taking action on fairness and sustainability – namely Dr. Nyagoy Nyong’o, Global CEO for Fairtrade International, and Tristan Lecomte, Founder of PUR Projet, both of whom are members of the Nespresso Sustainability Advisory Board. Finally, the care in every Nespresso cup is perhaps best expressed in the words of the people behind the brand, for whom caring is critical to their everyday job. Care for quality, care for the experience they give coffee lovers, care for each other. The voices we hear in the video include Nespresso’s Head of Coffee Development Alexis Rodriguez, as well as Colombian Agronomist Juliana Correa, and Nicaraguan coffee artists Cindy Romero and Anderson Moran.
The “Made with Care” launch film also features global digital entrepreneur, Chiara Ferragni, a true connoisseur of quality coffee and lifelong Nespresso fan. Chiara’s high-profile fundraising, disruptive ideas and active support for female empowerment are all key tenets of the Nespresso brand, and make her an excellent addition to this line-up of like-minded advocates for caring.
“Made with Care” – for coffee lovers worldwide
The latest Nespresso campaign will appear in digital, and social media, as well as in Nespresso boutiques, and on the company website. Visit the Nespresso YouTube channel https://youtu.be/KyIjgGZoKmE to watch the launch film and subsequent campaign content, featuring stories from coffee farmers in their own words. People are also invited to join the movement by sharing what care means to them online, with the hashtag #MadeWithCare.
Discover what comes from care at: https://www.nespresso.com/sg/en/commitments
