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Smart encourages you to activate your mobile phone’s emergency alerts feature now

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MANILA – Did you know that your mobile phone can now receive free emergency alerts when you’re within a disaster or emergency zone? Smart Communications recently announced that it has invested in cell broadcast technology, which it has successfully deployed and tested. Cell broadcast will allow Smart’s users within a specified location to receive timely and accurate warnings from authorized government sources in times of calamities or threats.

In accordance with RA No 10649 of 2014, or the Free Mobile Disaster Alerts Act, Smart Communications has made it possible for agencies like Philippine Institute of Volcanic and Seismology (PHILVOLCS), the Natural Disaster Risk Reduction and Management Council (NDRRMC), as well as the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) to send free warning alerts straight to Smart users’ mobile phones.

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During emergencies or calamities, mobile users should receive an emergency alert – a very loud siren-like sound will go off with a corresponding message about the emergency flashed onscreen. Take note though, testing is still ongoing (per location) so you might receive test messages. Don’t panic when you receive the test message. It just means your device is ready to receive actual alerts!

To activate your emergency alerts for Android phones, open your Messages app, tap Settings and look for Emergency Alerts, Cell Broadcast or Wireless Alerts options. Tap or slide the switch to turn it on. For some versions, you may go to Settings, More, then Emergency Broadcasts. (Note: If you are asked to add specific ID, define or input Channel 728.)

For iOS users, you would need to update to its latest version (iOS 10.2 and up, carrier version SMART 27.1). Go to Settings, Notifications, then scroll all the way down to find AMBER Alerts, Emergency Alerts, and Test Message. Tap or slide to activate.

With emergency alerts through cell broadcast technology, mobile phones have become a more important tool for disaster preparedness. Activate your emergency alerts now!

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