Dentsu Aegis Network has appointed Volker Doberanzke to the role of Global President Business Operations. He will report directly to Tim Andree, Executive Chairman & CEO, and will sit on the Dentsu Aegis Global Executive Committee, joining the business in March 2019.
Following rapid business growth, both organically and through acquisitions, this new role recognises the global nature and scale of Dentsu Aegis Network’s digital and data assets and operations. Volker Doberanzke brings the experience and leadership to drive streamlined business operations and more agile processes, underpinned by world-class, scalable infrastructure.
Volker Doberanzke will oversee all activities relating to business operations and operational excellence, across the network’s Media, Creative, Data and Digital businesses covering 145 markets in the Americas, EMEA and Asia Pacific. His remit will include strengthening governance, resourcing, processes and tools aimed at integrating systems across the group, to lead and respond to client needs and deliver a faster, better and smarter service.
Tim Andree, Executive Chairman and CEO, Dentsu Aegis Network, said:
“Driving operational excellence across our business is a critical success factor in the digital economy and creating this role is a significant step towards this ambition. In partnership with the Group Executive Committee, Volker will drive our transformation further, helping us operate in the most sustainable manner and leverage our capabilities across regions, agency brands and functions. Ultimately, this will enable us to deliver a more seamless and cohesive client service.”
“Volker has a proven track-record transforming global organizations to drive operational excellence in the digital economy. I am confident his addition to our top management team will further bolster our ambitions to remain as leaders in our industry.”
With over 25 years of management experience, Volker Doberanzke joins Dentsu Aegis Network from UBS Group, the world’s largest Wealth Manager, where he developed and executed a group-wide “Process Excellence” roadmap across the company’s divisions, regions and support functions. Prior to UBS, Volker has held top management positions across a number of leading financial sector organizations.
Volker Doberanzke, Global President Business Operations said:
“I am delighted to join the team at such an exciting and challenging time and have been very impressed with the transformation Dentsu Aegis Network has already made to become a true digital economy business. Operational excellence across the business - front-to-back - is a key enabler for innovating at pace, driving collaboration and realizing synergies”.
“Alongside my executive colleagues, our goal is to be the market leader - serving our clients and helping them to win in the digital economy by building the most sustainable relationships across the entire customer journey.”