MUMBAI, INDIA — Global digital agency DEPT has announced two senior appointments in India as it expands and strengthens its presence in the market.
Joining the agency is Monica Ledwani, Director of Customer Experience. A management professional with a strong track record in leading digital transformation and driving high-quality customer experience, Monica has experience working across diverse categories, including IT, BFSI, EdTech, and manufacturing. Her previous stints include Edelweiss and CEAT Tyres.
In her new role, Monica will be based out of Mumbai. She will spearhead all aspects of digital transformation for DEPT clients, which includes overseeing the delivery of projects related to the Adobe platform and marketing services.
Meanwhile, joining the team as the Head of Solutions Consulting is Rishi Bhargava. He has over two decades of experience managing enterprise customers across multiple verticals. In his previous roles at IBM and Adobe, Rishi was instrumental in adopting and implementing customized digital experience solutions, playing a key role in user experience optimization and customer acquisition strategies.
Based out of Bengaluru, a key mandate for Rishi at DEPT will be to expand and strengthen its Adobe practice while building newer competencies and innovating its existing practices and solution areas.
Monica and Rishi will both report to Yash Mody, CTO of DEPT APAC.
Yash commented, ”We are delighted to welcome Monica and Rishi to the DEPT India fold. They possess a perfect blend of technical acumen, strategic insight, and leadership prowess, making them an asset to our digital marketing offering. Their extensive experience in leading digital transformation and developing cutting-edge solutions for clients on Adobe and other cloud platforms will be an added asset. I have no doubt that they will play an important role in strengthening our services, adding to our growth momentum in the market.”
DEPT was recently named Adobe’s Digital Partner of the Year in India during the Best of Adobe Summit event held last month in Mumbai.
This recognition acknowledged DEPT’s deep expertise and nearly two decades of successful Adobe solution implementations.
