MANILA – Electrolux has just launched the industry’s first 24/7 after-sales support in a bid to beef up its customer support services.
The Electrolux 24/7 Premium Customer Service will initially be offered to customers within Metro Manila covering Electrolux refrigerators and premium washing machines, washer dryers and dryers.
The brand set up a dedicated team for after-hours advice and assistance, including weekends and public holidays.The program offers service repairs, product installation and demonstration as well as home delivery of accessories and consumables
“One of our core values in Electrolux is ‘Customer Obsession’,” said Dion Miller, Electrolux Philippines Customer Service Manager. “It means that our customers will always come first, and we are committed to be there for them in any way we can. The 24/7 Premium Customer Service is another huge step we’re taking in order to give them nothing but the best customer service.”
Customers can avail the Electrolux 24/7 Premium Customer Service via the following hotlines:
Customer Care Hotline: (+63-2) 845-CARE (2273)
Domestic PLDT Toll-Free No.: 1-800-10-845-CARE (2273)
