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Globe to provide free call centers after Glenda

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MANILA – Globe Telecom is preparing to mobilize libreng tawag facilities and relief operations in the typhoon devastated areas. “We will start putting up libreng tawag centers and relief operations in the affected areas as soon as we get the go signal that it is safe to deploy people there,” said Yoly Crisanto, Globe corporate communications head.

The telecommunications provider had earlier activated regional disaster teams in South Luzon, North Luzon and Metro Manila to also address relief operations and assistance.

Areas heavily affected by Typhoon Glenda also experienced service disruption due to commercial power outages. In Globe’s initial network assessment report, mobile services were affected in Albay, Camarines Norte, Camarines Sur, Catanduanes, Marinduque, Masbate, Quezon and Sorsogon.

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Crisanto said that the company’s technical personnel are on ground to do immediate restoration of services. Cellsites are equipped with alternate power sources such as batteries and gensets in light of prolonged loss of commercial power. Several cellsite antennas have been reportedly damaged by the strong winds. However, no major infrastructure damage has been reported as of this time.

“Our on-ground technical team are continuously providing reports and doing site assessments for immediate service recovery,” Crisanto said. 

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