Press Release

Brand & Business: Hatid Dingdong® Po — Here’s the first premium and professional last-mile delivery with a customizable subscription model

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MANILA, PHILIPPINES — Yes, you read that right. Established businesses, MSMEs, and even home-based merchants can now avail of the country’s first quality last-mile delivery on a business-friendly and customizable subscription-based partnership.

Dingdong®, an All-Filipino delivery service solution provider, officially launched Dingdong® Direct Delivery, a last-mile logistics program for businesses, organizations, and communities, that aims to eliminate the irregular delivery or service fee being charged in every transaction.

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In lieu of these delivery or service fees, Dingdong® business and merchant partners can now experience a flexible and more convenient points-based delivery system through Dingdong® Direct Delivery which allows them to maximize their budget especially in bulk and pre-booked deliveries.

“We want to make things easier for our partners and make last-mile delivery accessible and more affordable to all businesses. With Dingdong® Direct Delivery, our partner companies, organizations, or communities can now allocate and maximize their budget via our premium delivery service subscription that is highly customizable and with very affordable rates,” shared Doorbell Technology Inc. President and CEO Dong Dantes.

In a social media post, Dantes expressed his excitement in formally introducing Hatid Dingdong® and Dingdong® Direct Delivery to the public.

“My line of work has allowed me to appear in television commercials. When we bravely started Dingdong® last year, it has also become my dream to see our brand in a commercial that will encapsulate our collective direction, belief, and purpose,” Dantes said.

He also acknowledged the creative group behind the launch. “What better way to showcase this than to have one of the country’s best advertising director, Direk Sid Maderazo, our Chief Marketing Officer, lead this creative execution, featuring our very talented Dingdong Riders® led by Raymart Reyes, through Derek Ileto’s direction and the whole Marketing Team’s sweat and passion,” Dantes wrote.

CUSTOMIZABLE PLANS TO FIT YOUR BUSINESS NEEDS
Dingdong® Direct Delivery currently offers two (2) subscription models that can help their partners optimize and customize their logistic needs based on highly flexible and low-cost packages.

The Dingdong Direct Delivery Premium packages present more affordable and adaptable plans that are perfect for MSMEs and home-based businesses. Partners can choose from three (3) cost-friendly Premium packages that best fit their number of deliveries monthly.

The Dingdong Direct Delivery Elite packages allow businesses to better allocate their budget for their monthly delivery operations without breaking the bank with its low-cost and customizable terms and arrangement. Subscribers can easily modify their day-to-day, or even their month-on-month delivery requirements through an established credit system that will enable them to experience a smoother, and bespoke delivery plan based on their demands.

Dingdong® partners can easily avail themselves of the Dingdong® Direct Delivery plan for as low as Php 8,000 per month. Interested parties can message hello@dingdong.ph to learn more about Dingdong Direct Delivery.

“Hatid Dingdong® is an enabling solution that offers premium delivery service to businesses, organizations, and communities through a customizable subscription model that revolutionizes last-mile delivery,” Dantes explained in his social media post.

DELIVERED WITH PROFESSIONALISM INSIDE AND OUT
Dingdong® also assures that all transactions made by Dingdong® Riders will be delivered with the utmost concern for safety, security, and professionalism––with professional malasakit.

All Dingdong® Partner and Fleet Riders undergo a comprehensive training program in collaboration with non-government organizations YesPinoy Foundation and Rotary Club of Makati, educating and preparing them with proper package handling, road safety, and customer excellence and courtesy, among others.

Dingdong® Fleet Riders are also equipped with SMK full-face helmets and quality protective rider gear from Motoworld to show that they are professionally geared up to deliver and protect every package they are entrusted with.

As Dantes described it in his social platform, Dingdong® “is a brand of leadership that prioritizes the professionalization of our delivery riders, our modern frontline heroes whose lives we hope to impact through education and livelihood opportunities.”

THE FOCUS ON SAFETY AND SANITIZATION
Dingdong® follows strict sanitation and safety protocols for their deliveries––from the moment it is picked up until it is handed to the recipient.

For starters, the company partnered with GreenBox and Save Won Bio to provide premium facemasks with high filtration rates to ensure safety both for their riders and customers.

All Dingdong® Partner and Fleet Riders are required to periodically spray alcohol especially before picking up the package and before handing it out to the recipient. They also spray alcohol on the hands of the customers for additional safety. The company partnered with HKT Essentials for a consistent supply of quality alcohol.

Dingdong® top boxes are equipped with Savepoint’s disinfecting UV light to assure that the package is fully sanitized on the way to the customer. Savepoint provides disinfecting solutions to homes and businesses.

DELIVERED WITH SECURITY
Dingdong® believes that if they empower the riders with care and professionalism, the riders themselves will be enabled to deliver and practice these values for the customers.

To fulfill this promise, the company provides an accident insurance program for all of its riders. High-level deliveries such as gadgets, jewelry, and important documents, among others, are also enrolled in parcel insurance to provide security and assurance.

Full-time Dingdong® Riders are also enrolled in a benefits program for dental care, eye care, and mental health, among others, via Allcare, a comprehensive health benefits provider.

Based on Dantes’ social media account, Hatid Dingdong® is the concretization of “a transformative purpose shared with brilliant, dedicated and hardworking partners and team”. He continued by saying that the goal is “to empower Filipinos, one community at a time, through excellence and professional malasakit”.

“At Dingdong®, we want our riders to experience that they are being treated with care and professionalism, and in return, they can also deliver the same degree of respect and sense of security for our customers. This is the culture we are building. A culture that can empower, enable, and deliver with excellent service and professional malasakit–– ‘yan ang Hatid Dingdong®” concludes Dantes.

To know more about Dingdong® and its delivery solutions, visit their official website www.dingdong.ph, and follow them online via their official Facebook page, facebook.com/dingdongphilippines, and official Instagram account instagram.com/dingdong.ph/.

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