Customer Service
- Press Release
Currys experts avoid football to help customers choose the best TV to enjoy the summer of sports
LONDON, UK — With the summer tournaments season looming, tech retailer Currys has unveiled a new campaign ensuring customers get the best tech advice amidst…
Read More » - Insight
Insight: More than half of APAC consumers feel like customer service is an afterthought: Zendesk research
SINGAPORE — Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on…
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Insight: Branding Nerd on Starbucks, a people’s business
MANILA, PHILIPPINES — Branding Nerd, a blog site aimed at placing the spotlight on brilliant ideas that brands have executed…
Read More » - Philippine News
Insight: TELUS International Philippines shares three rules to providing seamless customer experience
MANILA, PHILIPPINES — With the shift towards the digital marketplace last year, both businesses and their respective customers are going…
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Insight: Efficiency and emotion most important factors in good CX, says Havas Study
MUMBAI, INDIA — Efficiency and emotion are the two most important factors when it comes to good CX (customer experience),…
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