Zendesk
- Insight
Annual Zendesk CX Trends Report signals era of intelligent customer experiences
SINGAPORE — Zendesk has released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition…
Read More » - Brand & Business
Zendesk unveils powerful AI, empowers companies with more personalized and intelligent customer experiences
SINGAPORE — At its flagship global conference Relate, software-as-a-service company Zendesk introduced Zendesk AI, an intelligence layer that makes personalized, efficient,…
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Zendesk connects brands with more personalized services for customers with Conversational Commerce
SINGAPORE — At its flagship global conference, Relate, software-as-a-service company Zendesk unveiled Conversational Commerce, designed to connect brands with shoppers…
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Zendesk expands Al-powered customer experiences with OpenAl collaboration
SINGAPORE — Zendesk announced its collaboration with OpenAl, an Al research and deployment company, to launch new capabilities that add to…
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Immersive CX is quickly becoming a game changer in APAC to ensure customers remain loyal
SINGAPORE — Software service company Zendesk, Inc. has released the company’s latest global “Customer Experience (CX) Trends Report,” revealing immersive…
Read More » - Press Release
Brand & Business: Zendesk ushers in era of Conversational CRM
SINGAPORE — At its flagship conference Relate, Zendesk, Inc. (NYSE: ZEN) unveiled new solutions that put conversations at the center…
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Insight: More than half of APAC consumers feel like customer service is an afterthought: Zendesk research
SINGAPORE — Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on…
Read More » - Global News
Brand & Business: Zendesk to acquire Momentive and its iconic SurveyMonkey platform
CALIFORNIA, USA — Zendesk (NYSE: ZEN) and Momentive (NASDAQ: MNTV) have entered into a definitive agreement under which Zendesk will…
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Insight: Zendesk study finds customer experience maturity leads to business resilience, revenue growth and agent retention
SINGAPORE — According to new research released today by Zendesk, Inc (NYSE: ZEN) in partnership with Enterprise Strategy Group (ESG),…
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Insight: Agile in APAC: Zendesk research reveals how agility shapes business success in 2021
SINGAPORE — By now most businesses are familiar with the need to change and make decisions more quickly than ever…
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Insight: Asia Foundation research highlights power of women-in-STEM networks in Asia
SINGAPORE — A new Asia Foundation report, Accelerating Women’s Advancement in STEM: Emerging Lessons on Network Strategies and Approaches in…
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People: Zendesk Appoints Former Outcast CEO as New CMO, Names NBA and Netflix Execs to Board
SINGAPORE – April 8, 2021 – Zendesk, Inc. (NYSE: ZEN), a trusted and beloved CRM customer service software company and…
Read More » - Digital News
Digital: Zendesk unveils new Suite with powerful messaging solution
SINGAPORE – Zendesk, Inc. (NYSE: ZEN), a customer service software company with support and sales products designed to improve customer…
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